![]() However, this blog post will really help you if you are looking to deploy an open source live chat software on your business website. In addition, customer support software has become a must-have component of any business website due to certain factors that we discussed above. We also learned how to enable the live chat feature and install the widget on your website. In this article, we have gone through what is Rocket.Chat, how to install Rocket.Chat and we also have shown you how to install it on your own server via Ubuntu Snaps. This brings us to the end of this blog post. As shown below as per your Live Chat configurations. Go to Livechat Installation in the omnichannel panel settings, as shown below, and copy the given piece of code.Īnd, paste this code above the last tag on your site the live chat widget will appear on the bottom right corner of your webpage. Now, to access Livechat Installation settings: In this section, we will install live chat widgets on the business website. Once enabled, an admin will have access to Omnichannel Panel Settings via a new menu called Omnichannel at the top left corner dropdown menu.Īnd then configure Live Chat Widget’s Look and Feel Install Live Chat Widget on Your Website # Search ‘ Omnichannel‘ in Settings and enable it.To enable the Livechat feature on your Rocket.Chat instance: This section of the blog post describes how to enable chat support software on your website. Once Rocket.Chat software is installed and configured, the next step is to enable its features. You can configure the Nginx proxy to map Rocket.Chat instance with your domain. Then install Rocket.Chat Server via snap command. ![]() On Ubuntu first, install Snap with the following command sudo apt-get install snapd Snaps also auto-update when there is a new release. Rocket.Chat and all of its dependencies are isolated from the rest of your system. Which is the fastest method of Installation. In this article, we’ll focus on Rocket.Chat’s installation via Snaps on Ubuntu. You can install Rocket.Chat from a variety of marketplaces, like Ubuntu Snaps, DockerHub, or install it on your own server. So, we know what is Rocket.Chat and in this section, we will learn how to install this live chat software. For more details, you can read about Rocket.Chat here. Therefore, you can find all the source code on Github. This chat support software is written in JavaScript, all documentation is available regarding development and deployment. Moreover, it offers a logical and user-friendly interface where users can modify the themes such as dark, light, or black. In addition, this free tool is easy to deploy and comes with self-hosting capabilities. There are many powerful features that Rocket.Chat offers such as multiple rooms, private chat rooms & groups, notifications, emojis, LDAP authentication, and RESTful interface. This customer support software is secure, extensible, and offers integration with third-party popular apps such as Trello, Google Drive, and more. ![]() It is cross-platform and offers support for almost all popular platforms such as Windows, Mac, Linux, and mobile apps as well. Rocket.Chat supports live chat customer support along with the team chat feature. It has a free live chat version as a community edition as well as a paid hosted live chat version for large companies with private internal chat features. Rocket.Chat is amongst the popular live chat software. Install Live Chat Widget on Your Website.So, Let’s get started by covering the following points. In this article, we’ll learn how to install Rocket.Chat on a server and then how to configure it on your website. And it’s being treated as an alternative to industry-leading chat software like Slack, and Microsoft Team. But, Rocket.Chat has gained a lot of attraction because of its features. There are lots of open-source live chat support software available. Live Chat Support increases your chance of converting a visitor into a customer. Or, in case they need some help and clarification to make their purchase decisions. Therefore, live Chat Support helps you greet your customers pro-actively while they are going through your website. ![]() Visitors come to your site, tend to acquire some information related to the products or services, and leave your site in case of receiving no response. With the huge increase in online traffic, businesses find it hard to entertain a great number of inquiries on time. In this blog post, we will go through the top leading customer support software Rocket.Chat. We have published some blog posts related to open source live chat software such as Top 5 Free Customer Support Chat Software for Website, WordPress Instant Messaging Using Rocket.chat, and some more. Let’s learn how to install Rocket.Chat on your business website. Live chat support software brings convenience and efficiency in delivering customer support.
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